top of page

JVY TOWING LLC

Privacy Policy

1. Introduction
JVY TOWING LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

 

2. Information We Collect
We may collect and process the following types of information:

  • Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.

  • Payment Information: Billing details, payment methods, and transaction history.

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Information: Data on how you interact with our website, such as pages visited, links clicked, and browsing history.

  • Location Data: If enabled, we may collect precise location data from your device to provide location-based services.

 

3. How We Use Your Information
Your information is used for the following purposes:

  • Service Delivery: To provide, operate, and improve our services.

  • Customer Support: To respond to your requests and resolve issues.

  • Billing and Payments: To process transactions and manage payment details.

  • Personalization: To customize your experience and provide relevant offers.

  • Marketing and Promotions: To send promotional materials and marketing communications, if you have consented to receive them.

  • Compliance and Legal Obligations: To comply with legal and regulatory requirements and enforce our terms.

 

4. Sharing Your Information
We may share your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, analytics, marketing).

  • Legal Requirements: We may disclose your information as required by law, such as in response to a court order or regulatory authority.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • With Your Consent: We may share information with third parties when we have your explicit consent to do so.

 

5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

 

6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:

  • Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.

  • Data Deletion: You may have the right to request the deletion of your personal data.

  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

  • Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.

  • Do Not Sell My Personal Information: If applicable under CCPA, you have the right to request that we do not sell your personal information.

 

7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect usage data and enhance your online experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

 

8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

 

9. International Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States. We ensure that adequate safeguards are in place to protect your data.

 

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

JVY TOWING LLC
Phone: (704) 492-4274
 

Effective Date: 11-03-2024

bottom of page